Ebay Customer Service Problems Navigation Page

Ebay Isn't very good when it comes to customer service for sellers.  In fact, they are absolutely awful.  There will be some more pages visible here soon.  For now, here is the sorry story of closing down my "Interesting Electronics" ebay shop.  This is the page that was placed on the front page of the shop for a couple of weeks prior to closure.  It was updated as the process went along and is shown here for archive purposes.

The Closing of Ebay Shop Interesting Electronics due to UK VAT Limit Related Invisible Sales Throttling or Capping Systems.

Patience ended.  There's no point in making life more difficult than it has to be.

Ebay, and Invisible Sales Throttling, Caps, Levelling or Limits Related to UK VAT Thresholds

Figment of a paranoid imagination or obvious mathematical truth?  You decide.  I am not alone.

30th September 2019, Ebay Loses Orders From The System and Blames Everyone Else

You would think that not losing orders in an online marketplace system is fairly basic and essential.  No, actually.  According to ebay seller support, you should expect this to happen.

1st October 2019, Ebay Remove Vital Functionality From Seller Hub By Way Of An Upgrade

Your new web page design may arguably be more mobile friendly according to several outdated measures in the Ladybird book of, "How To, Web Design For Kiddies," but that's not very helpful if it no longer actually works.

2nd March 2020, Proof That The Ebay Messaging System Lost a Vital Message and Their Pathetic Response

I've long suspected that the ebay messaging system has been losing messages sent to me from customers and vice-versa, particularly when they are using an ebay site other than ebay.co.uk.  Here's just one example, and a recording of the telephone call to ebay seller "support," which did little to make me happy.  Quite the reverse, in fact.

7th April 2020, Ebay's Much Vaunted Multi-Buy Promotions Fail, Make Me Guilty of Retail Fraud, and their Pathetic Response


On the 7th April a customer alerted me to the fact that when he had bought four items, correctly using shopping cart and everything, that he had been charged the full price for one item rather than the multiple purchase reduction price.  That's retail fraud!  Here is the ebay response so far.  I've since added many more instances of systematic Multi-Buy Promotion failures, and some analysis.

28-SEP-2020,  Ebay Systems Fail To Apply A Simple Overseas Postage Rate Correctly, I get Blamed For it, and Effectively Called A Liar.

Oh dear.  It's the multi-buy promotions failure excuses all over again.  "You changed the listing after the customer placed the order."  No, I did not!  "Yes sir, you did."  No, I didn't!
 
01-OCT-2020,  How Ebay Tells Your Customers That You Are On Holiday and Not Processing Orders, When You are at Home, and Very Much Processing All Orders Within 24 Hours

For six days at the end of August to the beginning of September, Ebay was busy telling potential customers that I was holiday on many of my listings and not processing orders at this time.  "Don't Worry," they said on the 'phone, "It won't affect your sales."  Really?

06-OCT-2020 Ebay Append Internal Computer Garbage to Customer's Address Line 2 For Their Own Purposes, At Everyone Else's Inconvenience.

This is yet another really awful software 'frig' to add some data to Royal Mail 2D barcode labels when printed via the ridiculously time-consuming ebay system.  I can only assume that some people actually use it, meanwhile the rest of us who print address labels by a proper method have to manually remove ebay computer garbage from the text.  Something is seriously wrong at Ebay Politburo Central.  Have we sacked everyone who used to understand the system properly and employed some cheap company to kludge every software change demanded by the marketing department for a whopping bonus?  Surely not!

03-MAR-2021 Ebay Miscellaneous Site Failures, Including some Serious Issues

A category of incompetence and failure including some serious issues and everyday website malfunctions resulting in endless wasted time for me, my customers, and even the ebay corporation itself.  Do I really have to click three times and view three failed pages every time to search for an order?  Someone's programming management bonus obviously gets paid by the click.

General email address:  vila_nestor@hotmail.com    (checked daily including spam folders)

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